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BSB30120 Certificate III in Business
This qualification will provide you with the fundamental skills required to work effectively in an office environment in any industry. You will gain the necessary skills and knowledge needed to perform business and organisational tasks such as writing simple documents, creating electronic presentations and utilising a management system.
SCHOOL OF BUSINESS
Career Prospects
Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.
Course Units
| CORE UNITS | |
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBTWK301 | Use inclusive work practices |
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBSUS211 | Participate in sustainable work practices |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBXCM301 | Engage in workplace communication |
| ELECTIVE UNITS | |
| BSBTEC301 | Design and produce business documents |
| BSBTEC303 | Create electronic presentations |
| BSBPEF301 | Organise personal work priorities |
| SIRXCEG002 | Assist with customer difficulties |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBOPS305 | Process customer complaints |
| SIRXPDK001 | Advise on products and services |
Domestic Fee For Service VET Students
Entry Requirement
Completion of Year 10 or equivalent.
Pre-Requisites
Nil.
Delivery Method
At the moment, only traineeships and flexi-learn are available for this course.
| Duration | Standard Tuition Fee | Resource Fee | |||
| Flexi-Learn | |||||
| A combination of self paced learning and face-to-face trainer support available by appointment. | 12 months | $1,500 | $175 | ||
AIWT will not accept prepaid fees exceeding $1,500 at any one time. For more information on our Domestic Fees, Charges and Refund Policy, please read our policy found in Student Resources. The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
Additional Information
Course electives lead to a specialisation in Customer Engagement.
Domestic DTWD Funded VET Students
Entry Requirement
Completion of Year 10 or equivalent.
Pre-Requisites
Nil.
Delivery Method
To download the 2026 Funded Courses Fees, please click here
Additional Information
Course electives lead to a specialisation in Customer Engagement.
