SCHOOL OF BUSINESS

Career Prospects

Receptionist, Secretary, Office Administrator, Office Assistant, Customer Service Adviser and Personal Assistant.

Course Units

CORE UNITS
BSBPEF201Support personal wellbeing in the workplace
BSBTWK301Use inclusive work practices
BSBCRT311Apply critical thinking skills in a team environment
BSBSUS211Participate in sustainable work practices
BSBWHS311Assist with maintaining workplace safety
BSBXCM301Engage in workplace communication
ELECTIVE UNITS
BSBTEC301Design and produce business documents
BSBTEC303Create electronic presentations
BSBPEF301Organise personal work priorities
SIRXCEG002Assist with customer difficulties
BSBOPS304Deliver and monitor a service to customers
BSBOPS305Process customer complaints
SIRXPDK001Advise on products and services
Domestic Students

Entry Requirement

Completion of Year 10 or equivalent.

Pre-Requisites

Nil.

Delivery Method

At the moment, only traineeships and flexi-learn are available for this course.

DurationConcession FeeNon-concession feeStandard Tuition FeeResource Fee
Flexi-Learn
Self paced learning12 monthsNANA$1,500$175
Traineeship
On-the-job-learning, Online resources, Monthly workshops, Trainer support, Workplace visits and Peer mentoring12 months$431.65$1,446.25Contact us for more information$150

*Conditions Apply

AIWT will not accept prepaid fees exceeding $1,500 at any one time. For more information on our Domestic Fees, Charges and Refund Policy, please read our policy found in Student Resources. The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.

Additional Information

Course electives lead to a specialisation in Customer Engagement.